On Monday I ordered over $75 dollars worth of sports bras from my favorite sports bra store, title nine. Yesterday I got an email about the $5 shipping. So I was a little upset about having a missed discount opportunity since I ordered promptly after I got the sale announcement.
Quick digression: It's a great sale. The bras are really much cheaper than normal and are excellent quality. All my running bras are from title nine. And since I'm not a girl with a "runners build" as my husband says (aka I have been asked by two different women if they could take a picture of my chest to show their plastic surgens what they want their implants to look like) a good bra is a must have. I have 3 bras from title nine. When they say no bounce, they MEAN no bounce. End digression.
So I wrote the folks there asking if I could take advantage of the discount after the fact. No harm in asking, right?
I got back the kindest response:
Normally we don't give refunds on shipping since it was a day after the sale, but since you ordered so much and was for the bra sale, I can adjust the shipping for you as a one-time courtesy. :)
Cheers,
Jackie
title nine / customer service
1-800-342-4448 9a -5p M-F PST
So nice!
If you are in the market for a new sports bra, or any of their beautiful apparel, you should really check them out.
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You are a lovely person.